What is the essential goal of end-user training during the Transition phase?

The essential goal of end-user training during the Transition phase is to ensure users can effectively utilize the new system. This phase is critical as it focuses on helping users understand how to navigate and operate the new functionalities and features of SAP S/4HANA Cloud, which ultimately leads to successful adoption and minimizes resistance to change.

By concentrating on effective utilization, end-user training empowers individuals with the skills and knowledge necessary to perform their roles within the newly implemented system. This training is tailored to the specific processes and workflows that users will encounter, enabling them to transition smoothly from legacy systems to the new environment without disruption to business operations.

Ensuring users can efficiently engage with the system is fundamental to achieving business objectives and realizing the benefits of the implementation. Well-trained users contribute to a more productive and confident workforce, reducing the likelihood of errors and enhancing overall performance.