What is the significance of ongoing performance management in the Run phase?

Ongoing performance management during the Run phase is crucial because it ensures that the systems and processes remain optimized and effectively aligned with the overarching business objectives. This phase focuses on monitoring key performance indicators (KPIs), assessing system performance, and identifying areas for improvement. By consistently evaluating performance against the business goals, organizations can adapt quickly to changing market conditions, refine processes, and enhance system efficiency.

This alignment is essential for maintaining operational effectiveness and for making informed decisions that drive business value. With ongoing performance management, businesses ensure that their IT investments continue to support their strategic goals rather than becoming outdated or misaligned, leading to better resource utilization and increased overall performance.

The other choices, while relevant to certain aspects of project and change management, do not capture the core purpose of ongoing performance management within the Run phase as effectively as the significance of optimization and alignment with business objectives does.